Lead Staff Pillars 5 Lessons Welcome Video Start Lead/Operations Handbook ( Nov 2020 version) Start Contractual Responsibilities Start Client Experience Start Shift SOP Responsibilities Start Lead Staff Training 4 Lessons Cutting Off Protocol Start Monthly Training Responsibilities Start Event Final Communitcation Start Thank you! Start Event Folder (Example) 8 Lessons Deet Sheet Start Event Folder Video Explainer Start Master Pull Sheet Start Example of Bar or Station Pull Sheet Start Alcohol Calcs Start Alcohol Invoice and Details Start Spirits Questionnaire Start Contract Start